Return Policy

Our returns are free of charge as we really want you to enjoy your Mora Taara products. However please follow these guidelines:
  • If you wish to return any item, keep the original inner and outer packing and pack the goods the same way you received them. 
  • Place a return request for damaged or defective goods within 2 days from date of delivery. 
  • Any other return can be initiated within 7 days from date of delivery. 
  • Ceramic products and jewellery cannot be returned. Ceramic products require professional packing and are likely to get damaged en route 
  • Hand over the goods in the original packing to the courier. This is important as it’ll minimise chances of damage en route to us.
  • To initiate a return, simply click here
  • Once we receive the item/s back in good condition, we will initiate a refund. It’ll reflect in your account within 7 business days. In all cases, refunds will be made via online transfer and not by cash.
  • In case you used a gift card to make the payment for this order, your gift card will be credited back with this amount. 
  • For any other query, call +91 9326703430. Call timings are Mondays to Saturdays 10:00 am to 6.30 pm.